Shipping Policy

We are currently only offering four ways to shop:

1. Click n Collect from our office on Sale. There is no minimum spend for this service and you may collect your order weekdays between the hours of 9am and 6pm. All orders must be ordered and paid for via our website. There are no cash sales. 

1b. Click n Collect from our Little Bird Market Stalls. If you are visiting any of our stalls with Little Bird Markets you can now pre-order via our website and collect your order from our stall. Simply place your order and at the checkout, add the town in which you wish to collect your order eg: WETHERBY and we shall have your order ready for you at the next market. We are currently offering click n collect in Knaresborough, Harrogate, Easingwold, Wetherby, Richmond, Leyburn, and Ripon. If you require any help with our click n collect service or if you have any other questions, please drop us a DM or email trulyartisanskincare@gmail.com

2. Free Delivery within M33, M32 & M23 postcodes. We deliver Mon - Fri only. If we attempt to deliver your order and you are not in, then you will be sent a notification and you will be able to collect your order from our office at a time to suit you.

3. UK postage is available on all orders. We use a courier service to ensure that your order can be tracked from start to finish. We do not offer next day delivery.

All orders are packaged in recyclable packaging. Please dispose of it correctly or reuse it.

We aim to process all orders within 2-3 working days.